FAQ (Frequently Asked Questions)

#1
Greetings,

In this thread, we've compiled essential information for new members. Please feel free to pose any questions and share your feedback in the appropriate thread.

Frequently Asked Questions:

1. Can I use two devices at the same time on one subscription?
  No, multi-connecting on one account can result in blocking your username and IP address. Additional connections can be purchased for an extra fee.

2. What quality of service do we provide?
  We always maintain the desired level of performance, focusing on controlling the quality of service elements in IP networks.

3. How much bandwidth does the IPTV stream use?
  Our IPTV streams utilize H264 technology, offering optimal compression and quality. A minimum internet connection speed of 16 Mbit is required, 30 Mbit for HD channels.

4. What devices do you support?
  We support various devices, including MAG, Android smartphones, Android Boxes, Enigma, DreamBox, Vu+, PC, VLC, Kodi/XBMC, and Smart TVs.

5. Do I need a satellite for using IPTV?
  No, you will connect to our servers via the Internet, eliminating the need for a dish and satellite equipment.

6. What are the advantages of IPTV?
  IPTV offers a cost-effective solution, generating new income for telecommunications providers and presenting positive market perspectives.

7. What are the basics of the IPTV system?
  There are two basic IPTV systems: broadcast material to multiple users simultaneously or video-on-demand for individual subscribers. The system relies on a set-top box and other necessary components.

8. What is IPTV?
  IPTV, or Internet Protocol Television, utilizes Internet Protocol for content delivery, providing a cost-effective and profitable solution for telecommunications providers.

9. Response time to tickets on Support?
  Ticket responses for account activation or technical support typically occur within 1 to 2 hours, aiming to reply within the hour but may take up to 3 hours during peak times.

10. Channels not working on Smart TV?
    Ensure your playlist works using IPTV Player or VLC Player on PC.

11. Buffering during movies?
    Buffering may occur due to low internet speed or high internet traffic. Press "pause" for 10-15 seconds and resume to reduce buffering.

12. Buffering issues with channels?
    Check your internet connection, router, and device settings. If issues persist, test with another ISP connection to address potential IPTV traffic blocking by your current ISP.

Feel free to explore and enjoy our community!
(This post was last modified: 12-13-2023, 02:53 PM by IPTVStack Admin.)
#2
hello. i have problem with loggin in to the iptv accont . old password doesnt work, resetting password doesnt work either .admin please help me .
#3
(01-09-2024, 03:13 PM)kukus Wrote: hello. i have problem with loggin in to the iptv accont . old password doesnt work, resetting password doesnt work either .admin please help me .

What's the error message you have?
#4
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